I am receiving a message code on my instrument. What do these message codes mean?

Please refer to the message code table below to locate your message and a possible solution.

Code #: 1004.
Code Meaning: Disk Full
Code Description: Storage Full. There is not enough space on your instrument. Please remove some files, or add a compatible USB storage device to increase your storage capacity.

Code #: 2001.
Code Meaning: Communication Fault
Code Description: Downloaded Incorrect File. Please contact Customer Support. Provide error number and file name, if possible.

Code #: 2002.
Code Meaning: Communication Fault
Code Description: Download timeout. Please try again. If problem persists, contact Customer Support. Provide error number and file name, if possible.

Code #: 2003-2999.
Code Meaning: Communication Fault
Code Description: HTTP Communication Error. Make sure connection between the Internet and your instrument is active. Try reconnecting to service in 10-15 minutes. If problem persists, contact Customer Support. Please provide exact error number.

Code #: 3001 - 3002.
Code Meaning: Streaming Error
Code Description: Streaming or Preview Error. Make sure connection between the Internet and your instrument is active. Try reconnecting to service in 10-15 minutes. If problem persists, contact Customer Support. Please provide exact error number.

Code #: 4001.
Code Meaning: File Not Found
Code Description: Firmware File Not Found. Please try again. If problem persists, contact Customer Support.