What should I do if my order is undeliverable?

A delivery carrier may deem a package undeliverable for a number of reasons that includes, but is not limited to:

-  Incorrect or out-of-date address

-  Failed delivery attempts

-  Refused by recipient

-  Damaged in transit

If a delivery carrier returns an undeliverable package to us, we will notify you of the return by email and issue a full refund. You are welcome to place another order with a new shipping address.

If your order was deemed undeliverable, you should receive confirmation of its return. If you have not received confirmation, contact us via email or call us at 1(866) 430-2652 for assistance.